Momi Technology Terms And Conditions.
Please note that the items you purchase from Momi Technology may be new or used but are always brand new and come with a manufacturer warranty which is applicable in case of defective items only and does not include physical damage or loss of data arising due to any accidental event. Physical damage includes but is not limited to scratches or dents on the product caused by other person handling the product carelessly outside the package.We would strongly advise against using products if they have been damaged in such a manner as it may void your statutory rights as well as your warranty coverage from the manufacturer supplier.The consumer is responsible for paying for items that weigh more than 20 pound
Momi Technology Request A Refund
We offer a return and refund policy to our customers who have placed an order with us on the Site. We reserve the right to change our return and refund policy at any time without notice. If you have questions about our return and refund policy, please contact us at support . If you are not satisfied with the product, or it is not as per your expectations, then you can request for a refund. The following conditions must be fulfilled before submitting a refund request:
You must have original proof of purchase (e.g. an online receipt).
The product must be unused and in the same condition that you received it.
You must contact us within 30 days of receiving the product to initiate a return request.
The return shipping cost will be borne by the customer unless we can prove otherwise (for example, if you have previously used the product and returned it). We reserve the right to refuse refunds that do not meet these conditions requirements
Refund Process Times
Once we issue your refund, it takes additional time for your financial institution to make funds available in your account. Refer to the following table for more details.
Refund Procedure Refund Period (After Refund Is Processed)
Credit card Three to five business days
Debit card Up to 10 business days
Checking account Up to 10 business days
SNAP EBT card Up to 10 business days
Promotional Certificate No refund issued
Shop with Reward Points Up to five business days
Pay in Cash (at a participating location) Up to 10 business days
Pre – paid credit card Up to 30 days (depending on the issuer of the card)
If you have received an item that is not as described, or if it is not in the condition you expected, please contact us. We will do our best to resolve the issue and get your refund as soon as possible.
Returns are not allowed for these products
There are certain products that can’t be returned after being bought from Momi Technology.com.
Devices
Laptops, desktops, and Kindles delivered more than thirty days ago.
Digital
Downloadable application products
Shared software
After accessing online subscriptions, you can no longer access them.
Hazardous Material
Materials that are hazardous or contain flammable liquids or gasses.
Damaged Items
Items that are not returnable but which are damaged or faulty when they are received may be eligible for a refund or replacement. Please get in touch with us if the option to get a refund or replacement is not there in Your Orders.
Exchange or Return of Goods
Orders That Were Deemed Eligible For A Return / Exchange:
Orders that were deemed eligible for a return or an exchange by our Support Team(faulty/damaged/defective/wrong color) should be – in its brand-new condition, original packaging and unused condition – sent to the designated Return Address provided by our Support Team, together with the Receipt or Proof of Purchase.
Return Shipping Fee
We do not pay for return shipping.
Orders That Were Returned (For Exchange Or Not) But Not Approved By Our Support Team
Orders that were returned(for exchange or not) but not approved by our Support Team are not eligible for a refund and will be discarded or returned to the customer at their own expense.
For Any Concern Please Contact Our Support Team First
Please reach our Support Team first before attempting to return an order.
Please make sure you pick the correct color and the correct size of any products as they will no longer be changed 60 minutes from the time of purchase
Issuance of Refunds:
The processing time of your refund depends on the type of refund and the payment method you used.
The refund period / process starts when Momi Technology has processed your refund according to your refund type.
The refund amount only covers the value of the item but not the shipping fee for your returned product.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Most new, unopened items offered and fulfilled by Momi Technology may be returned within 30 days of delivery.